33 Jobs in Atlanta, GA
Sage Group PLC is Hiring a Remote Gainsight Administrator
Responsibilities:
• You'll team up with folks from different departments to come up with new and improved ways of doing things. You'll chat with our Customer Success leaders to understand what they need and then turn those ideas into technical plans. • You'll be the one setting up and managing our Gainsight platform, Configuring, deploying, and administering the Gainsight platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations). • Monitor system performance, data integrity, user activity, and product requests. • Lead training sessions to show our team members how to use our workflows like a pro. You'll share tips and tricks, making sure everyone gets the most out of Gainsight. • You'll oversee keeping track of all our Customer Success processes, making sure everything is mapped out and documented clearly. • You'll design smart rules that analyze all the data we collect from our customers and trigger actions for the Customer Success team to engage with customers. • We're always growing and changing, so you'll stay up to date on all the latest Gainsight features and tech trends. You'll be our expert, ready to jump in and try out new things. Qualifications • 3 years Gainsight administration experience. • Experience working in customer success, sales operations, or equivalent understanding of key customer success principles • Demonstrated experience with project management, business analysis, and solving problems with a systems mindset • Understanding of data structures, data modeling, and database management nice to have. • Gainsight Associate Administrator (Level 1) Certification nice to have. Plenty of perks: • Competitive salaries that landed us top 5% of similar sized companies (according to Comparably) • Comprehensive health, dental and vision coverage • 401(k) retirement match (100% matching up to 4%) • 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday) • 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date • 5 days paid yearly to volunteer (through Sage Foundation) • $5,250 tuition reimbursement per calendar year starting 6 months after hire date • Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually) • Library of on-demand career development options and ongoing training offerings What it’s like to work at Sage: Careers homepage - https://www.sage.com/en-us/company/careers/ Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page - https://www.linkedin.com/company/sage-software #Li-SH1Job Summary
Full Time
$67k-82k (estimate)
02/02/2024
05/26/2024
sage.com
15,000 - 50,000
1981
JOHN WILLIAM DRUMMOND HALL
$1B - $3B
Related Companies
The job skills required for Gainsight Administrator include Customer Success, etc. Having related job skills and expertise will give you an advantage when applying to be a Gainsight Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Gainsight Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Gainsight Administrator positions, which can be used as a reference in future career path planning. As a Gainsight Administrator, it can be promoted into senior positions as a Marketing I.S. Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Gainsight Administrator. You can explore the career advancement for a Gainsight Administrator below and select your interested title to get hiring information.
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